Shipping policy

At Velnoxy, we’re committed to getting your order to you as quickly and safely as possible.

Processing Time

Orders are typically processed within 1–3 business days after purchase.

During periods of high demand, processing times may be slightly longer.

Once your order has been processed and shipped, you will receive a confirmation email with tracking information.

Estimated delivery times:

Please note that shipping times are estimates and may vary depending on customs, carrier delays, weather conditions, or high seasonal demand.

All orders include tracked shipping.

Once your order has shipped, you will receive a tracking number via email so you can monitor your delivery status at any time.

Please allow 2–5 business days for tracking updates to appear after shipment.

Please ensure your shipping information is entered correctly at checkout.

Velnoxy™ is not responsible for orders shipped to incorrectly entered addresses provided by the customer.

If you notice an error in your shipping information, contact us as soon as possible at: support@velnoxy.com

While most orders arrive within the estimated timeframe, occasional delays may occur due to customs or carrier issues beyond our control.

If your package appears lost or significantly delayed, please contact our support team and we’ll do our best to assist you.

If you have any questions about your shipment or delivery status, please contact us: support@velnoxy.com